Notifications

Events routed to you by role. Routing is configured per event, so you are not notified of work you do not own.

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Routing rules

Which event notifies which role, and how often

  • Approval assigned

    Approver

    Email and in-appImmediate

  • SLA breach

    Approver and department head

    Email and in-appOn breach, then daily

  • Batch QA failure

    Scanning operator

    In-appImmediate

  • Disposition due

    Records officer

    Email30 days before

  • Overdue physical return

    Custodian and requester

    EmailDay 12, then weekly

  • Access review opening

    Department administrator

    EmailOn open

Configure routing in Administration